Empiriceme · Figure · Analogy / Metaphor

MacGuffin

An object that motivates all the action while its own nature is irrelevant; organisations often pursue one.

Hitchcock's term, explained by him as the thing the characters care about and the audience does not. Organisations pursue them routinely — a metric, a certification, an acquisition that everyone drives toward and nobody can say why.

In practice

  • A firm's five-year strategy is organised around a certification that turns out to matter to nobody, and the reorganisation it caused was real.
  • A department pursues an award for two years; the award is irrelevant and the capability built chasing it is not.
Further reading
Wikipedia
Subject
Organizations & Bureaucracy
Essay
The folklore of office life

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